Privacy policy

Privacy information Art. 13 REG. EU 2016/679 and Privacy Policy

Information on the processing of personal data

Protech Srl – Via Rione Pollenza Scalo, 81/82, 62010 – Pollenza (MC) – VAT number 01850350438, as data controller, pursuant to art. 13 of the European General Regulation on the Protection of Personal Data 679/2016 (called “GDPR”), provides the following information regarding the processing of personal data that you, as an interested party, have communicated to us.

Our policy

Anyone has the right to the protection of personal data concerning them.
Protech Srl – Via Rione Pollenza Scalo, 81/82, 62010 – Pollenza (MC) – VAT number 01850350438 respects the right of its users to be informed regarding the collection and other processing operations of their personal data. The processing of your personal data will be based on the principles of correctness, lawfulness and transparency and the protection of your privacy and your rights. For further information on our Privacy Policy you can contact the following email address

Who processes your personal data, with what purposes and methods

Your personal data is collected and will be processed exclusively for purposes strictly connected to the use of the website, its services and any online purchase of products. In particular, your personal data may be processed for the following purposes:

as part of the registration processes on the website, we collect your personal data (such as, for example, e-mail address, postal address, gender, User ID, Password) through the relevant registration form to provide you with services to access reserved areas and/or to send Newsletters, where requested;
if there are purchase processes for products and/or services, we collect your personal data (such as, for example, e-mail address, personal data , postal address, credit card and bank details, telephone number) using the appropriate order form; a) to provide assistance and customer care services;
b) to subscribe to newsletter services;
c) to enter personal data in the IT databases of the Data Controllers;
d) for bookkeeping;
e) for the management of collections and payments;
f) to fulfill the obligations established by civil and fiscal laws, regulations and community legislation.
Your data personal data are processed mainly in electronic format and in some cases also in paper format, such as when the processing of your data is necessary to prevent fraud, by the owner, the manager and the persons in charge with the observance of every precautionary measure, which guarantees security and confidentiality.
The processing of sensitive data will be carried out within the limits of the general authorization of the Guarantor n. 5 of 2011.

Personal data will be stored in a form that allows identification for the time strictly necessary for the purpose for which the data was collected and subsequently processed and, in any case, within the limits of the law.
Your personal data will not be communicated to third parties for purposes not permitted by law or without your express consent.
Your personal data may be communicated to third parties only when this is necessary to follow up on the conclusion of the contract, such as for example to online payment institutions such as Paypal , for the execution of remote electronic payment services, via credit/debit card, if the customer decides to purchase a product or service.
Furthermore, your data may be communicated to the police force or the authority judicial, in accordance with the law and upon formal request by such subjects.

Nature of data collection and consequences of failure to provide it

The provision of your personal data is mandatory for purposes strictly connected to the use of the website, its services and possibly for the online purchase of products and in order to comply with legal obligations.
The communication of your data personal data and, in particular, personal data is necessary with regard to the conclusion of the contract for the purchase of products or the provision of other services rendered on the website at the customer’s request or when the data is necessary for the fulfillment of obligations deriving from regulations by law or regulation.
Any refusal to communicate certain data necessary for these purposes could make it impossible to execute the purchase contract for the products and/or services and possibly the impossibility of providing services through this website . In the event of the purchase of products and/or services, failure to communicate the data may constitute, depending on the case, a legitimate and justified reason for not executing the contract for the purchase of the products and/or services.

Communication and dissemination of data

Your personal data for the purposes of the execution of the contract and for the purposes indicated above, may be communicated:
– to all natural and legal persons (legal, administrative, tax consultancy firms, auditing companies, couriers and shippers , data processing center etc.) in cases where communication is necessary for the purposes illustrated above;
– to banking institutions for the management of collections and payments;
– to our collaborators and employees specifically appointed and in scope of the relevant duties;
The data collected are not disclosed.

Security measures

We have adopted security measures in order to minimize the risks of destruction or loss, even accidental, of the data itself, of unauthorized access or of processing that is not permitted or does not comply with the collection purposes indicated in our Privacy Policy.
However, Protech Srl – Via Rione Pollenza Scalo, 81/82, 62010 – Pollenza (MC) – VAT number 01850350438 cannot guarantee its users that the measures adopted for the security of the website and the transmission of data and information limit or exclude any risk of unauthorized access or loss of data. We recommend that you ensure that your computer is equipped with adequate software devices for the protection of data transmission over the network, both incoming and outgoing (such as updated antivirus systems) and that the Internet service provider has adopted suitable measures for the security of transmission of data over the network (such as firewalls and anti-spamming filters).


This site uses automatic data collection systems, such as cookies. The cookie is a device that is transmitted to the user’s hard disk; it does not contain comprehensible information but allows the user to be associated with his personal information (such as, for example, in the case of collection of the user’s IP address and other information relating to his stay on the website or the preferences expressed by the user in the navigation) issued by the same. Cookies are placed by our server and no one can access the information contained on it. This information and data is collected directly and automatically by the website and as part of its operation. This information and data are then processed in anonymous and aggregate form for commercial purposes and for the optimization of services to the needs and preferences of website users.

Rights of the interested party

At any time you can exercise your rights towards the data controller pursuant to art. 7 of Legislative Decree no. 196 of 30 June 2003, which we reproduce for your convenience.
The interested party has the right to obtain confirmation of the existence or otherwise of personal data concerning him, even if not yet registered, and their communication in an intelligible form.
The interested party has the right to obtain indication of:
a) the origin of the personal data;
b) the purposes and methods of the processing;
c) the logic applied in case of processing carried out with the aid of electronic tools;
d) the identification details of the owner, managers and representative designated pursuant to Article 5, paragraph 2;
e) of the subjects or categories of subjects to whom personal data may be communicated or may become aware of it as a designated representative in the territory of the State, managers or agents.
The interested party has the right to obtain:
a) updating, rectification or , when interested, data integration; b) the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed;
c ) the certification that the operations referred to in letters a) and b) have been brought to the attention, also with regard to their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves impossible or involves the use of means that are manifestly disproportionate to the protected right.
The interested party has the right to object, in whole or in part:
a) for legitimate reasons to the processing of personal data concerning him, even if pertinent for the purpose of collection;
b) to the processing of personal data concerning him for the purposes of sending advertising material or direct sales or for carrying out market research or commercial communication.
The rights referred to in Article 7 are exercised with a request addressed without formalities to the owner or manager, also through a person in charge, to which suitable feedback is provided without delay.
The request addressed to the owner or manager can also be sent by letter registered mail, fax or e-mail.

Right to be forgotten

Pursuant to art. 17 of the General European Regulation on the Protection of Personal Data 679/2016 (called “GDPR”) you can request the deletion of all your personal data from the data controller by filling out the form on the website of the Data Protection Authority. Privacy downloadable from this LINK and sending it via email to


If you would like to receive more information on how we process your personal data, please write an email to the following email address:

Applicable law

This Privacy Policy is regulated by Italian law and in particular by the Code regarding the protection of personal data (legislative decree 30 June 2003 n. 196) which regulates the processing of personal data – even held abroad – carried out by anyone who is resident or is based in Italy.
The Code guarantees that the processing of personal data is carried out in compliance with fundamental rights and freedoms, as well as the dignity of the interested party, with particular reference to confidentiality, personal identity and the right to protection of personal data.